Shipping times and costs

Shipping methods and costs

Shipping cost

Free Shipping in Italy : For all orders placed in Italy, shipping is completely free. The price you see is the final price - no surprises or hidden costs.

International Shipping : For shipments abroad, we apply an additional cost which varies according to the country of destination. This cost will be clearly indicated during the order process, ensuring transparency and clarity on the total cost.

Delivery time

Custom Craft Creations : Since each piece is handmade, we take up to 30 days from order confirmation to deliver it (for payments by bank transfer, times start from the credit date).

Holiday Periods : For orders placed after December 10th , shipments will resume from the second week of January. This allows us to maintain the high quality and care that each product requires.


Shipping with Poste Delivery Express : We entrust our ceramics to Poste Delivery, guaranteeing safe and reliable delivery.

Insured shipping

Safety first : Every item purchased on our site is shipped with an insurance policy to ensure that it arrives at its destination in perfect condition. We package each product with the utmost care to prevent damage during transportation.

Signature with reserve : Upon delivery, we ask you to check the integrity of the package and sign with reserve even if the external packaging appears intact. This step is essential to activate the insurance practice in case of need.

In Case of Damage

If you find any damage, please contact us immediately via email at , attaching detailed photos of the damaged product. We will promptly deal with your report and proceed with the replacement of the goods.